During the beginning of the pandemic, the world of the corporate sector witnessed a newer trend in the culture of working and that trend was nothing but, work from home. During the initial phase of the pandemic, neither the corporate houses nor the employees knew that the culture of working from home has arrived and is here to stay. Coming back to the present scenario in the post-pandemic period it is been witnessed in majority that the trend of working from home has been beneficial for a majority of the corporate firms as well as on the part of the employees and thus, owing to this fact majority of the corporate are opting for either a hybrid model of working or in some cases even a permanent work from home has been offered for the employees.

The Introduction of Remote Desktop Services

With the growth of the culture of remote working, the corporate sector witnessed the growth in the technology associated with the trend of remote working and the most popular trend among the ones was that of remote desktop services. The offering of a safer working environment with respect to the companies as well as the workers was what was expected from the services and it has left no stone unturned in fulfilling the demand. The benefits associated with the services have been mentioned in the previous blog. In this blog, we will understand some of the most common hurdles that are been associated with remote desktop services. These are the most commonly associated hurdles and thereby is important on your part to be definitely aware of them!

The Most Common Hurdles associated with Remote Desktop Services

The challenges associated with Firewalls :

This is one of the most common challenges that employees as well as employers face in the scenario of working from home. By making sure that the remote desktop service users are open to any firewall existing between client computers and the corporate server this challenge of firewall can be overcome. It is to be noted that some public networks are designed to block RDP traffic. Wi-Fi networks in hotels, airports and coffee shops are some popular examples of the same. In order to block outbound RDP traffic a majority of corporate companies configure their corporate firewall. The configuration restricts the employees from accessing their home devices through a corporate device while at work. The measure is deemed to be obvious from the point of view of security.

 The challenges associated with Network :

Network failure is proving to be another major challenge on the part of the recent work culture of working remotely. But, through the means of effective IT admins, these problems can be eliminated. Establishing a client session that has been successfully connected before is the very first thing that is needed to be done in order to fight this particular challenge. Whether the problem is limited to a client or to the network can be figured out by performing this step. Later, the IT admins can then narrow it down to find out the root cause if it is found that the challenge is with the network.

The challenges associated with SSL Certificates :

This might seem to be a simple one but it is needed to be understood that the security certificates can also cause failure in remotely connecting with a corporate server. In order to successfully access files on a corporate server the user devices must trust the certificate authority that issued the certificate. It is not a problem when corporate firms make a purchase of security services from well-known authorities. But, the end-user devices might not trust the authority and restrict access when organizations generate these certificates in-house.

The challenges associated with DNS :

It is important to be noted that various desktop connectivity problems have DNS server issues at the root. The end users will not be able to connect remotely if the host IP address has been changed. Thus, if the end users are using an external DNS server then they might not be able to connect remotely to the host server. In order to ensure that it uses the corporate organization’s DNS server rather than an external one IT admins can modify the end user’s IP address settings.

End Note

The trend of remote working is no longer the temporary arrangement that a major percentage of the population thought it to be during the beginning of the pandemic. The trend is here to stay for the foreseeable future, and thus corporate firms should adapt it by embracing remote-work trends that will let their workers remain productive and happy irrespective of whether they are in the workplace part of the time or not at all.

Visit us to know more : Ammah Techsavvy